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# **Match Live Streaming**

**Info and troubleshooting about live streaming at OneFootball**

- [📺 What is a Whiparound Show and How Can I Watch It?](https://onefootballsupport.zendesk.com/hc/en-us/articles/42827927776785--What-is-a-Whiparound-Show-and-How-Can-I-Watch-It)
- [⏱️ FAQ – Time-Based Passes on OneFootball](https://onefootballsupport.zendesk.com/hc/en-us/articles/39654053639697--FAQ-Time-Based-Passes-on-OneFootball)
- [League and Team Pass FAQ](https://onefootballsupport.zendesk.com/hc/en-us/articles/28040995220753-League-and-Team-Pass-FAQ)
- [I purchased a match but when switching to another device, I'm required to pay again. What can I do?](https://onefootballsupport.zendesk.com/hc/en-us/articles/45922098543889-I-purchased-a-match-but-when-switching-to-another-device-I-m-required-to-pay-again-What-can-I-do)
- [Live streaming on OneFootball: Everything you need to know](https://onefootballsupport.zendesk.com/hc/en-us/articles/360000404598-Live-streaming-on-OneFootball-Everything-you-need-to-know)
- [How to Watch Live Matches](https://onefootballsupport.zendesk.com/hc/en-us/articles/4403313997841-How-to-Watch-Live-Matches)

# **Payments**

- [Troubleshooting Match Stream Purchase & Payment Issues](https://onefootballsupport.zendesk.com/hc/en-us/articles/360002339818-Troubleshooting-Match-Stream-Purchase-Payment-Issues)
- [Match Purchase Not Showing in My Account](https://onefootballsupport.zendesk.com/hc/en-us/articles/32292563594641-Match-Purchase-Not-Showing-in-My-Account)
- [How can I access my past purchases?](https://onefootballsupport.zendesk.com/hc/en-us/articles/4410507383185-How-can-I-access-my-past-purchases)
- [What should I do if I've been charged an incorrect amount?](https://onefootballsupport.zendesk.com/hc/en-us/articles/4410507372561-What-should-I-do-if-I-ve-been-charged-an-incorrect-amount)
- [Will I get a transaction receipt?](https://onefootballsupport.zendesk.com/hc/en-us/articles/4410498583057-Will-I-get-a-transaction-receipt)
- [Refunds for Match Streams](https://onefootballsupport.zendesk.com/hc/en-us/articles/32291270601361-Refunds-for-Match-Streams)

# **Ligue 1 +**

- [Ligue 1 + on OneFootball - Frequently asked questions](https://onefootballsupport.zendesk.com/hc/en-us/articles/39144484562449-Ligue-1-on-OneFootball-Frequently-asked-questions)
- [💶 Which passes for Ligue 1+ are available and how much do they cost?](https://onefootballsupport.zendesk.com/hc/en-us/articles/39653233710737--Which-passes-for-Ligue-1-are-available-and-how-much-do-they-cost)
- [🌍 In which territories is Ligue 1+ available?](https://onefootballsupport.zendesk.com/hc/en-us/articles/39653283938705--In-which-territories-is-Ligue-1-available)
- [📱 On what devices can I watch Ligue 1+?](https://onefootballsupport.zendesk.com/hc/en-us/articles/39653390697617--On-what-devices-can-I-watch-Ligue-1)
- [🔄 Can I renew a Monthly 30 Days Pass in advance?](https://onefootballsupport.zendesk.com/hc/en-us/articles/39653266492049--Can-I-renew-a-Monthly-30-Days-Pass-in-advance)
- [How do I access the Ligue 1+ creator page?](https://onefootballsupport.zendesk.com/hc/en-us/articles/39653302229137-How-do-I-access-the-Ligue-1-creator-page)

# **LaB Channel**

- [LaB Channel on OneFootball: Frequently Asked Questions](https://onefootballsupport.zendesk.com/hc/en-us/articles/38513614437777-LaB-Channel-on-OneFootball-Frequently-Asked-Questions)
- [How can I access Serie B full matches replays via Lab Channel?](https://onefootballsupport.zendesk.com/hc/en-us/articles/40082099875857-How-can-I-access-Serie-B-full-matches-replays-via-Lab-Channel)
- [Fix casting issues to TV](https://onefootballsupport.zendesk.com/hc/en-us/articles/38657427022737-Fix-casting-issues-to-TV)
- [What is LaB Channel?](https://onefootballsupport.zendesk.com/hc/en-us/articles/38513231734801-What-is-LaB-Channel)
- [How much does LaB Channel cost?](https://onefootballsupport.zendesk.com/hc/en-us/articles/38512334024593-How-much-does-LaB-Channel-cost)
- [How do I buy access to LaB Channel?](https://onefootballsupport.zendesk.com/hc/en-us/articles/38513288145809-How-do-I-buy-access-to-LaB-Channel)

# **Using OneFootball Apps**

**Mobile Apps**

**Live-Chat**
- [OneFootball Community Guidelines](https://onefootballsupport.zendesk.com/hc/en-us/articles/46699328983825-OneFootball-Community-Guidelines)
- [Introduction to OneFootball Live-Chat](https://onefootballsupport.zendesk.com/hc/en-us/articles/46696657538193-Introduction-to-OneFootball-Live-Chat)
- [Accessing Live-Chat: Requirements and Platforms](https://onefootballsupport.zendesk.com/hc/en-us/articles/46698062362257-Accessing-Live-Chat-Requirements-and-Platforms)
- [How are Live-Chat messages moderated and can I report users or appeal a moderation decision?](https://onefootballsupport.zendesk.com/hc/en-us/articles/46699795646993-How-are-Live-Chat-messages-moderated-and-can-I-report-users-or-appeal-a-moderation-decision)
- [Can I edit or delete my message in Live-Chat?](https://onefootballsupport.zendesk.com/hc/en-us/articles/46698544190097-Can-I-edit-or-delete-my-message-in-Live-Chat)

# **Technical Support**

**Known Issues & Bugs**
- [Service Update: Access Issues in Turkey](https://onefootballsupport.zendesk.com/hc/en-us/articles/44711004702097-Service-Update-Access-Issues-in-Turkey)
- [Double Login Issue in Comments](https://onefootballsupport.zendesk.com/hc/en-us/articles/32425345947025-Double-Login-Issue-in-Comments)

**Live-Streaming**
- [🖥 Error code: Video playback is not supported on this browser](https://onefootballsupport.zendesk.com/hc/en-us/articles/41404438863889--Error-code-Video-playback-is-not-supported-on-this-browser)
- [Why can't I find my 2. Bundesliga/DFB-Pokal stream purchase on my computer or TV?](https://onefootballsupport.zendesk.com/hc/en-us/articles/32994520563217-Why-can-t-I-find-my-2-Bundesliga-DFB-Pokal-stream-purchase-on-my-computer-or-TV)
- [How to fix buffering or lag during live streams](https://onefootballsupport.zendesk.com/hc/en-us/articles/32267836315537-How-to-fix-buffering-or-lag-during-live-streams)
- [Why is my stream quality low, and how can I improve it?](https://onefootballsupport.zendesk.com/hc/en-us/articles/32267868637585-Why-is-my-stream-quality-low-and-how-can-I-improve-it)
- [What can I do if my stream stops unexpectedly?](https://onefootballsupport.zendesk.com/hc/en-us/articles/32268129117841-What-can-I-do-if-my-stream-stops-unexpectedly)
- [Why can’t I access my purchased match?](https://onefootballsupport.zendesk.com/hc/en-us/articles/32267933464209-Why-can-t-I-access-my-purchased-match)
